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Manage Users

Watch the walkthrough below, then follow the written steps.

Overview​

View all user accounts in your company to review account status, verify user information, and locate specific users for editing or management.

Permissions / Access​

  • Department Manager
  • Company Manager

Admin Dashboard -> Users -> Manage Users

Steps​

  1. Open Admin Dashboard.
  2. Select the Qualifications tab.
  3. Select Manage Users.
  4. Review all user accounts in your company.

Result​

  • The user list appears showing all active accounts.

Manage Users list view showing active accounts

  • You can review and search user information.
  • From this view, you can select users to edit or manage their accounts.

Notes / Tips​

  • Use search or filter options to find specific users quickly.
  • Check the user list regularly to ensure account status is current.
  • Suspended users may be hidden until you enable the filter to show them.

Troubleshooting​

Common issue: Users in the list do not match expected values.

Solution: Verify the filters and search criteria are set correctly.

Common issue: A specific user is not visible.

Solution: Check if the user is suspended or if the search is filtering them out.